Refund policy

Return & Refund Policy – HabitAir

At HabitAir, we focus on delivering quality products and a smooth experience for every customer.

Returns

We generally do not accept returns for reasons such as change of mind, preference, or other minor issues, as our products are fragrance-based and hygiene-sensitive.

Returns are only considered in cases of:

  • Damaged product
  • Wrong item received
  • Missing items

Such issues must be reported within 48 hours of delivery with proper proof (photo/video).


Refunds

We do not offer refunds for minor or non-valid reasons. If a return request is approved due to a genuine issue, we may provide a replacement or refund, depending on the situation.

Refunds (if applicable) will be processed within 5–7 business days.


Order Cancellation

Orders can only be cancelled before dispatch.