Refund policy
Return & Refund Policy – HabitAir
At HabitAir, we focus on delivering quality products and a smooth experience for every customer.
Returns
We generally do not accept returns for reasons such as change of mind, preference, or other minor issues, as our products are fragrance-based and hygiene-sensitive.
Returns are only considered in cases of:
- Damaged product
- Wrong item received
- Missing items
Such issues must be reported within 48 hours of delivery with proper proof (photo/video).
Refunds
We do not offer refunds for minor or non-valid reasons. If a return request is approved due to a genuine issue, we may provide a replacement or refund, depending on the situation.
Refunds (if applicable) will be processed within 5–7 business days.
Order Cancellation
Orders can only be cancelled before dispatch.